Terms and Conditions

Effective Date: 24/04/2026
Website: Wispy Willow Creations
Location: West Sussex, United Kingdom

By using this website and placing an order, you agree to the following Terms and Conditions.

1. About Us

Wispy Willow Creations sells greeting cards and fine art prints created from original photography.

2. Products

We take care to ensure product descriptions, images and pricing are accurate.

As many products are created from original artwork and may be handmade or printed to order, slight variations in colour or finish may occur.

3. Orders

All orders are subject to acceptance and availability.

We reserve the right to refuse or cancel an order if there is an error in pricing, product information, or suspected fraudulent activity.

4. Prices and Payment

All prices are listed in GBP (£) unless stated otherwise.

Payments are processed securely through Stripe.

5. Shipping and Delivery

Delivery times and shipping details are set out in our Delivery Policy. Estimated delivery times are not guaranteed and may occasionally be affected by postal delays.

Orders are shipped using Royal Mail unless otherwise stated.

6. Returns and Refunds

Please refer to our Returns Policy for information on refunds, exchanges and damaged items.

7. Intellectual Property

All photographs, artwork, designs, product images, text and content on this website are the property of Wispy Willow Creations and are protected by copyright.

They may not be copied, reproduced, distributed, resold or used without prior written permission.

The purchase of greeting cards or fine art prints does not transfer copyright or reproduction rights to the buyer. Purchase is for personal use only unless otherwise agreed in writing.

Artwork and prints may not be scanned, copied, digitally reproduced or used for commercial purposes without permission.

8. Website Use

You agree not to misuse this website or attempt to interfere with its security or operation.

9. Liability

To the fullest extent permitted by law, Wispy Willow Creations shall not be liable for indirect or consequential losses arising from use of this website or purchase of products.

Nothing in these Terms excludes rights you have under UK consumer law.

10. Privacy

Use of this website is also governed by our Privacy Policy.

11. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

12. Contact

For any questions regarding these Terms, please contact:

Wispy Willow Creations
wispywillowcreations@outlook.com
West Sussex, United Kingdom